It is highly important because the patients can tell their stories and experiences, and in that way,they will provide the best feedback for a clinic and our medical online reputation management or a particular doctor. That clinic or a doctor will then know what are the next steps which need to be taken and what will we do for our patient satisfactory.
It is all to us, to try to make a change. We can make a change for better,and it doesn't even need so much effort to be put in it. So, what is your task then? Your task is to care about yourself. Care about your family,the loved ones, and friends. Care about the humanity! It can be all achieved easily if people would be more and well-informed.