To ease your search options for the best call center training services Dubai we at The Teleservices Company offer premier quality monitoring programs focusing both on soft skills and product knowledge.
For soft skill training sessions, we focus primarily on empathy and rapport building with the customer along with developing excellent problem-solving skills. These training programs can be taken by both call center executives as well as team leaders for enhanced customer satisfaction. For managers, we also offer leadership training programs focussing on effective communication as well as coaching and feedback skills, along with sharing best tactics for performance management across processes.
We also offer skill-upgrade for debt collection agents through our Collections training program, as well as programs on product and sales training including best practices for cross-selling and up-selling. Interpersonal skills, motivation training programs on team building and effective mentorship, as well as performance monitoring sessions through the efficient quality assessment structure, are also listed in our wide range of training modules.
In this cut-throat competitive world where constant up-gradation of knowledge solutions is the only way to stay ahead, training assumes paramount importance. Call us today at +9714 3311463 or visit our website to enrol yourself in these extensive call center training courses at the earliest.